By
Joe Keenan
, Senior
and Catalog Success
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* Test different elements, such as subject lines, content and templates;
* Make sure there’s a quick turnaround to send the e-mail; don’t allow customers to lose track of why they’re receiving a message;
* Respect your recipients by providing them enough information to make messages relevant while inundating them with unnecessary information; and
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
Senior
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Catalog Success
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