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4. Mine your site for data on your customers. You can learn a lot about your customers’ browsing preferences, buying habits and other patterns by analyzing their Web searches on your site, the report state. Use that information when you’re fine-tuning your search applications.
For a free copy of the report, go to www.aberdeen.com/link/sponsor.asp?spid=30410627&cid=3910
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Gail Kalinoski
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