E-Commerce: A Systems Overview

In classifying systems by "the company they keep," there are four essential groups:

• bundled suites;
• enterprise leaders;
• niche players; and
• highly experienced multichannel partners.

Bundled Suites
Listed below in alphabetical order, these systems are one of the following:

• all-in-one applications that support both e-commerce and direct/call-center order management and fulfillment, as well as retail/point-of-sale (POS) functionality in many cases; or
• separate e-commerce platforms that are bundled by the direct commerce systems vendor to be sold and maintained by that vendor as an integral part of the same suite 
of applications.

In part 2 of this series, we'll look at enterprise leaders, niche players and experienced multi-
channel partners.