E-Commerce: A Systems Overview
Service level weighs more heavily than
ever with vendor choice
By
Ernie Schell
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A pay-for-service arrangement is variously classified as Software-as-a-Service (SaaS) or "cloud computing." There are several ways of charging for it based on the volume of orders either by count or dollar; with or without a flat-rate minimum; and possibly including additional charges based on data storage, pure data volume passed to and from the website, and so on.
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Ernie Schell
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