E-Commerce: A Systems Overview
Service level weighs more heavily than
ever with vendor choice
By
Ernie Schell
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Sigma Micro: the SigmaCommerce Suite includes the eStore, plus call-center, warehouse, marketing, merchandising, finance and POS modules
Sterling Commerce: Sterling Multi-Channel Selling includes Sterling web (formerly Comergent) with a single database for web order entry, call-center order entry, purchasing and inventory; Sterling Commerce is an AT&T company
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Ernie Schell
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