E-Commerce: A Systems Overview
Service level weighs more heavily than
ever with vendor choice
By
Ernie Schell
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eCMS: part of NewHaven's commerce management system
Escalate Retail: Escalate e-commerce is built on the Blue Martini customer interaction engine
Jagged Peak: users include LVMH, Nestle, TAG Heuer and Davidoff; Jagged Peak also offers the EDGE OMS and its own fulfillment services
JunctionEOD: a companion to Junction Solutions' multichannel retail module
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Ernie Schell
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