E-commerce: 10 Do’s and Don’ts for Next-gen Web Design

Consider leveraging Web 2.0 technology to boost your Web site’s intuitive response to your customers, said Bridget Fahrland, executive director at Web design firm Fry Inc., and Kevin Messing, Fry’s creative director, in their session “Designing for Web 2.0: Questioning the Conventional Wisdom of Web Design,” at during the ACCM in Chicago. Messing defined Web 2.0 as being second-generation Internet technologies that drive a better user experience online. “Web 2.0 is a new approach to creating and distributing content online, characterized by open communication and decentralized sources of content,” he said.