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Myth No. 3: These days, technology is what delivers results. This is what I like to refer to as a bomb looking for a war. Your enterprise shouldn't look at a fancy software suite or a spare-no-expense big data analytics program as the end-all solution to a problem. Instead, try to frame technology in general as an integral part of your approach to tackling complex business situations. Anyone can leverage technology to finish a big project or solve a problem at hand, but the most successful retailers leverage technology to enrich business capabilities and build competitive advantage.
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- Companies:
- Amazon.com
- Wal-Mart
- People:
- Doug McMillon
- Jeff Bezos
Prateek Sinha
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