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The retail sector is in flux, with established players like Wal-Mart (besides studying Bezos) vowing to open smaller, more intimate stores. At certain companies, "omnichannel" is the way of the future; at other chains, it's a four-letter-word. And still other retailers are closely watching Alibaba's ballyhooed entrance into the North American market.
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- Companies:
- Amazon.com
- Wal-Mart
- People:
- Doug McMillon
- Jeff Bezos
Prateek Sinha
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