Don't Try This at the Office
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Recently a senior manager at a catalog company wanted to mail product samples to previous buyers with the hypothesis that if customers tried the new and improved product, they'd place orders immediately. The catalog manager randomly determined a quantity of 50,000. The product samples required special packaging and First Class mail. Upon receipt of the break-even analysis with a very conservative response rate, the investment of $200,000 choked the project to a halt.
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Gina Valentino
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