E-Commerce Insights: Get to ‘Yes’
Don’t ask unnecessary questions on your site’s sign-up pages
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Larry Becker
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Visitor: You’re scaring me. Please go away now.
Of course, you’re not that clueless about relationships. But your site may be. The No. 1 mistake marketers make with their sign-up forms is asking for too much too soon. And when requested information is irrelevant to the task visitors seek to complete, they’ll typically abandon your form.
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