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7. Track which keywords lead to phone calls with call-tracking metrics. If 25 percent or more of your sales happen over the phone, use a keyword-to-call tracking system, Shikhman said. These systems allow businesses to track which campaigns generate phone calls and which don't. This can be done by assigning specific call-tracking numbers to specific campaigns or keywords. “Bid more in AdWords on the keywords that lead to calls and sales," Shikhmam added.
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Melissa Campanelli
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Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.
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