Legal Matters: Collecting Customer ZIP Codes? Beware the Legal Risks
Doing so might subject you to class-action lawsuits
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Despite these ominous features of the California law, there are steps that retailers can take to strengthen their defensive position. A clearly written policy detailing that the information is collected for special purposes, such as product warranty or product safety recall notifications, would create a colorable defense.
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George S. Isaacson
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