Check it Out: Do You Need Social Media Liability Insurance?

The exposure of such missteps is largely unexplored. Last year, several lawsuits were filed by schools against students who used social media to vent about (mock) their institutions online. In May, The New York Times ran an article about Justin Kurtz, who started a Facebook group called Kalamazoo Residents Against T&J Towing, organizing the Michigan neighborhood against a company that towed his car in allegedly bogus circumstances. The group now has about 14,000 members, and T&J Towing has filed a $75,000 defamation lawsuit over what it claims is lost business. People are suing over what's said on social networks (don't get me started on the number of divorces citing Facebook evidence), and your business is at risk on either side of those cases.