Did Retailers Show Mom Love With Online User Experience?

• Benchmarking: Quantify what's really going on with your site relative to your direct competition. Look beyond the homepage; pay attention to all of the interactions that lead up to conversion.
• Load testing: Prepare your website for demanding amounts of traffic by performing load testing to verify the scalability and response profile of your website before peak demand hits.
• Third-party content management: You have little control over third-party content. If a third-party vendor has issues, your customers and business may suffer. Stick to best practices and load third-party content either asynchronously or only after your core content has been loaded.

Click here for more on the website performance of our top 50 retailers for the week of May 13.