Did Retailers Show Mom Love With Online User Experience?

In this edition of SmartBear Software's ROI Report column, The Retailer Web Performance Report Card, I looked at the website performance of the top 50 retailers with Mother's Day in mind. With the help of SmartBear's AlertSite, I reviewed website response times and availability percentages from May 1 to May 14, highlighting numbers posted by 1-800-Flowers.com, Williams-Sonoma and J.C. Penney.