Diamondback Tactical has learned a lesson or two about the inherent challenges of a rapid ramp up.

By Reported Donna Loyle

Also, only 10 users could be on the QuickBooks system simultaneously, so each new person who logged onto the system meant someone had to go on break or interrupt work, Huitt says.

Moreover, Diamondback’s sales reps needed instant product data in order to complete an order and/or make appropriate upsell or cross-sell offers. “The equipment we sell varies by climate, topography, activity and enemy firepower. We have multipart body armor kits [that sell] for $2,300 up to nearly $10,000. Most customers rely on our experience and specifications to help them choose correctly,” Huitt says.