By
Joe Keenan
, Senior
and Catalog Success
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3. Remind them what they’re purchasing. To help boost their comfort level before starting the actual checkout process, include a clickable image of the product(s) being purchased. Although most customers have more than likely viewed the product in detail before adding it to their cart, the clickable image reassures them that they have the desired item(s) in their cart.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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Catalog Success
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