Shipping Feature: Delivering a Profit
Audit Your Parcel Invoices
Audit your invoice and apply for credits where due. Each year, more than $3 billion in guaranteed service claims aren't refunded because claims were never filed. Shippers that audit invoices — internally or via third-party audit providers — can tap into this often overlooked source of cost savings. In addition to late shipments entitled to money-back guarantees, shippers should audit for missing discounts, incorrect fuel surcharges, overcharges, shipments manifested but never shipped and other erroneous charges common with parcel invoices.
Rob Martinez is the CEO of Shipware LLC, a professional services firm that transforms businesses through intelligent distribution solutions and strategies. Rob has helped some of the world’s most recognizable brands reduce parcel shipping costs an average of 25 percent through contract negotiations, rate benchmarking, modal optimization, invoice audit and other savings vehicles. A cum laude graduate of UCLA, Rob has 20 years of transportation industry experience, including executive positions at DHL and Stamps.com, in addition to his work as an outside consultant since 2001.
