However, data management goes far beyond the cloud. Most retail businesses are still organized in distinct silos, with marketing, merchandising and operational teams meeting infrequently to review the overarching business. Contrast this with the fact that consumers are shopping 24/7 in-store, from a catalog, online and on mobile devices. In order to close this chasm between operational structure and customer expectations, great retailers will be evaluating their business frequently during the week, looking at one common data analysis and making coordinated decisions as close to real time as possible.
- Companies:
- Amazon.com
- Places:
- North America
- San Francisco
John Squire is the co-founder and CEO of DynamicAction, a decision intelligence application that analyzes data dependencies across a retailer's organization and presents immediate, detailed actions to drive profitable growth across the business.