By
Debra Ellis
and President
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¥ Profile individual buying patterns so your marketing department can target customers when they are most likely to buy. This includes seasonality, product lines and the processes that turn first-time buyers into your best customers.
¥ Measure your real return on investment by incorporating marketing and operational costs into the reporting. It is not unusual for a successful marketing promotion to generate an overall loss when the operational costs are factored in. Monitoring all costs will improve your planning for future promotions.
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Debra Ellis
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