Customer Service: Three Ways to Make Your Customers Love You

3. Fix the top 10 issues bugging your customers. We’ve created hysterical customer feedback muscle in the marketplace by over-surveying our customers and asking “How can we improve?” Customers have told us what to do and we haven’t moved on the information. You can probably recite the biggest issues right now. Do something about them. Customers read the lack of action as a lack of caring and certainly, a lack of respect. We all over-brain what the customer effort should be. Start by striking these top 10 things from your companywide to-do list.