By
Matt Griffin
and Catalog Success
Facebook
Facebook
Twitter
Twitter
LinkedIn
LinkedIn
Email
Email
0 Comments
Comments
Theoretically, keeping your customer service reps (CSRs) happy has much to do with keeping your customers happy. Happy and motivated employees will do a better job selling -- both cross-selling and upselling offers over the phone. Plus, tightening labor markets mean you have to provide a competitive advantage over other area employers that prospective employees will be drawn to, according to “Rewards & Recognition Best Practices,” a recently released whitepaper from customer service consultancy The Ascent Group. Following are tips and strategies offered in the whitepaper:
0 Comments
View Comments
- Companies:
- Ascent Group
![](https://www.mytotalretail.com/thumb/?src=/wp-content/uploads/sites/14/2013/10/5-tools-for-mobile-marketing.jpg&w=51&h=51&c=true)
Related Content
Comments