Ed's Take: Keeping Customers Happy, Regardless of Channel
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What are your cross-channel customer service strategies? Do you make sure you offer the same level of customer service no matter where your customers transact? Has anyone complimented you on your service? Do you have any strategies you can share? Let me know by sending me a message at mcampanelli@napco.com. Perhaps we'll use your examples in an upcoming article on the subject.
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- People:
- Brent Niemuth
- Places:
- U.S.

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