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Joe Keenan
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The test required just one day to two days of development time and was deemed a success, said Keller. Even if a test doesn't yield the result you thought it would, it can still provide valuable data that can help guide decisions, he added.
For example, a test in which Aritzia's hypothesis proved to be wrong was the value of adding a mini summary to its bag/cart page. The retailer theorized that the percentage of visitors who would leave the purchase funnel would increase by adding a mini summary to its bag page. Aritzia tested this and found the opposite to be true — 3 percent more people who saw the mini summary completed their purchase.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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