Should You Outsource Data Warehousing: A Checklist

* Financial flexibility is paramount. The entry cost for an in-house CRM infrastructure (e.g., staff and applications) can be substantial. In fact, up-front investment in the millions of dollars is normal. When you add in the time for implementation, ROI may take years. Outsourcing companies often mitigate most or all of the up-front costs for annual commitments from companies. With an annual commitment, a cataloger can budget a CRM investment. And since an outsourcer’s technical infrastructure, staff and applications are leveraged, the client company’s annual expenses and fixed costs can be reduced dramatically.