A Grand Plan in Action

Shelving was built in the basement. Phone lines were installed and manned by volunteers. The company was open for business 9 a.m. to 5 p.m. on weekdays.

Diane assigned herself the role of company president. (For the first nine years, she took no salary.) In the beginning, many people donated their services, including a photographer friend who set up shop in the house for a marathon picture-taking session that lasted until dawn. And the printer was so touched by the proposition that he didn’t charge for his services.