By
Matt Griffin
and Catalog Success
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¥ Keep the creative team informed of changes in the customer profile. Different types of people will respond to different kinds of creative, says Syverson. Have you learned something new about your customer base, either demographically or psychographically? Your creative staff needs to be aware of these data so they can make necessary changes to the catalog, such as choosing new clothing models or altering the copy voice.
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Matt Griffin
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