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Jim O’hara
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Today's e-commerce technologies take a first step by incorporating the option of liking, tweeting or pinning products, as well as sharing of purchases. But beyond this, retailers must continually "feed the beast" and give users something good to like, share or talk about. Contests, giveaways and fan incentives can go a long way in keeping social conversations vibrant and productive.
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Jim O’hara
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