Costly Production Errors Reduced

Curtiss advises catalogers to ask two questions: “How could we have avoided it? And, how can we make sure it doesn’t happen again?”

• The devil is in the details. The Hacker Group makes proofreading a company-wide job, and uses checklists for every proof of a print job. Curtiss advises catalogers to empower proofreaders to stop the job at any point if an error is detected. Make sure every project is reviewed by “fresh eyes” before it goes out the door. Familiarity can breed mistakes.