By
Joe Keenan
and Catalog Success
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* product — what product you’re offering, and what model or version of it;
* price — what customers have to pay;
* terms — the conditions under which they have to pay;
* premiums — what bonus gifts you get if you order; and
* guarantees — what happens when customers don’t like the product/service.
“Without an offer, direct marketing will not work,” Bly stated. To help improve your offers, he listed seven characteristics to a winning offer:
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- Companies:
- Target
- People:
- Bob Bly
- Joe Keenan


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