Copywriter as Your Customer Service Ambassador

By Carol Worthington-levy

Great customer service can't be all about what's convenient for you — it must be about the comfort and convenience of your customers and how you can serve them best. To have truly satisfied customers, quality communication is imperative.

Yes, communication costs time and money, but customers are the golden egg you've worked so hard to acquire! Loyal customers are cultivated by a mix of clear, honest communication and outstanding merchandise assortments.