Contributions to Profit Profit From Your Returns

3. Maintain strict quality control in your fulfillment center. If customers return products because they were sent the wrong items, you might have an internal quality-control issue.

Also, ensure your shipping personnel pack orders in an appealing way. Remember, you never get a second chance at a first impression. If your customer opens her box and the item's improperly or sloppily packed, it reflects badly on your company and can increase your return rate.