Contributions to Profit Prepare Your Catalog Business for

- Elaborate. Set up a redundant operating system externally, so your customers won't feel the effects. If you need to switch over in a hurry, you'll be ready.

Also, contact your telephone service provider to set up a way to forward your calls.

4. Prepare a splash screen for your Web site. There's nothing worse for your customers than trying to access a Web site and getting a generic message such as, "This Web site cannot be found." If you host your own site, be sure your Internet service provider can, at the very least, post a splash screen telling your customers when the site will be operational again and provide them with alternative contact information for your company.