Contributions to Profit Prepare Your Catalog Business for

2. Always back up your data and keep multiple copies of the data off site in different locations.

3. Find an external call center if yours is in one location. Depending on your budget, there are a number of approaches you can take:

- Simple and inexpensive. Pay for a small block of call-center time, with minimum customer service representative training, basically telling your customers when you'll be up and running again (and of course taking names and phone numbers for call-backs).