Contact Centers If Money Isn't the Answer, What Is?

Implement a discount program for reps to own your company's products. When designing recognition and reward programs, include your own products as prizes. If reps own one of your company's products, they're able to share a personal connection with the customer. That connection contributes to higher sales conversion. One rep stated, "Without a doubt, the single-most important motivating factor for me is pride in the product and services I'm promoting."