Contact Centers If Money Isn't the Answer, What Is?

There are an infinite number of creative ways to recognize and reward your reps. The important point is to pick some and do them regularly.

5. Personal pride in what they're asked to promote. An integral part of your training program should include your company's history, mission statement and core values. Provide reps with a clear understanding of what goes into selling a product to the customer. If possible, consider a video capturing the various departments at work within your company, and play it for your new recruits.