Challenges of Multichannel Fulfillment

On the catalog side, improved system reliability and reduced operating costs were two primary goals. Continuing its high order-accuracy rate, and perhaps even improving on it, was another goal. The Highlights catalog stocks myriad products and already achieves about 98-percent accuracy on its orders, thanks to a system of double and random checks. An enhanced WMS would enable Highlights to move past purely manual accuracy verification to automated order weight verification. “We’d be able to tell by weighing a package before it ships if it’s at the