Challenges of Multichannel Fulfillment

Project Back on Track

Highlights turned to ESYNC for advice on getting the project back on track to meet the implementation deadline of March 1, 2002. “We had ESYNC do a two-week assessment to determine where we really were in the implementation process. We asked them: ‘Are we indeed in trouble of not meeting the implementation deadline?’ They said, ‘Yes,’” recalls Eaton.