Catalogers of the Year

3. Believe numbers. “React quickly when you see things aren’t right,” Connolly advises his cataloging colleagues. “I’ve seen people get lulled into thinking problems are short-term when they may not be.”

4. Watch competitors, but don’t overly stress about what they do. While it’s wise to pay attention to industry-wide metrics and benchmarks, at the end of the day you can control only your own operations, says Connolly. “If you’re doing your job right, you don’t have to worry about your competitors. Worry about yourself instead.”