Catalog Success recognizes four industry professionals named to the top honors among catalogers.

By Reported Donna Loyle

“We Are Family”

On-the-job training is one more important part of her business approach. “We train all staff in the particulars of lighting — for example, how to calculate wattage,” she notes.

Monthly management-training meetings, administered by Harrison, have been very successful. Teyssier explains, “The staff says they like hers better and learn more than from the professional ones we had a few years ago.” Training from manager to manager also is used to keep each department on target.