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Pat Fodale
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Incentivize consumers to move from print to the web through special discounts or free shipping for online orders. The experience should be just as easy — if not easier — than ordering on the phone, even for the least sophisticated internet users. Once a customer orders online, the likelihood of future online purchases increases. You may also want to start thinking about mobilizing your catalog via Google Catalogs.
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- Companies:
- Amazon.com
Pat Fodale
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