Inventory Management: An Integrated, Disciplined Process ...

Many companies’ DCs may not be located within convenient distance from the inventory control personnel; however, whenever I’ve had inventory management personnel tour DCs and meet the staff, inventory management approaches the position aware of ways to improve DC efficiencies — a win-win.

6. Contact Center: Similar to the DC experience, whenever inventory management personnel can listen to inbound order calls and customer service calls, the experience will bring a heightened awareness of the contact center’s relationship to inventory management.