Industry Eye: Case Study - Monitoring Service Keeps DollarDays International Running 24/7
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Joe Keenan
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"We need to be open 24 hours a day," says Marc Joseph, CEO of Scottsdale, Ariz.-based DollarDays International, on his company's sole selling channel. "If we go down for two, three, four, five seconds, that has an impact on any one of our customers."
Ounce of Prevention
With more than 1.5 million registered customers, and another 1,000 registering at the site each day, DollarDays relies on its website to sell products. The frequency with which its site is tested — every five minutes — sets it apart from its peers.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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