Industry Eye: Case Study - Monitoring Service Keeps DollarDays International Running 24/7

Not wanting to risk losing thousands in lost sales from prospective customers because of a technical issue with its e-commerce website, DollarDays Inter-national searched for an insurance policy.

The B-to-B wholesale distributor got burned with several website outages in 2002 and 2003, of which the company couldn't determine the root cause. So it ultimately sought the services of Dotcom-Monitor, a website monitoring firm. For the past several years, DollarDay's website has been monitored and tested
from around the globe every five minutes to make sure it's operating effectively.