Drop Those Rates
Case Study: How Shindigz/Stumps reduced parcel shipping costs by 27 percent
3. Developed an RFP
In April 2004, Grimsley put his transportation business out for bid. Each request for proposal (RFP) that he sent out included:
- a cover letter;
- an overview of Stumps’ business;
- the transportation services the merchant required and requested;
- his expectations regarding carriers’ service levels, operations support, and technology; and
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