Case Study: How MotoSport Sped Up Its Shipping Process

Problem: MotoSport, a catalog/multichannel retailer of power sports apparel, parts and accessories to motorcyclists and recreational vehicle owners, needed a faster, more flexible online shipping logistics system.

Solution: Teamed with a software solutions provider to rework shipping rules.

Results: Increased customer loyalty and repeat purchases as a result of customized and personalized shipping offers — with significant gains in sales, average order size and shipping cost reductions expected.