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¥ Spam e-mails per consumer should drop 13 percent annually to 1,640 pieces in 2010, down from 3,253 pieces last year.
¥ E-mail delivery rates should surpass 90 percent in the next few years, up from an average of 88 percent currently.
¥ Incorrectly blocked e-mail will cost marketers $92 million in 2010, down from a record high of $107 million this year.
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