Dive Into a New Product Category

Tom Guschke, managing principal at Keogh Consulting, Palm Beach Gardens, Fla., suggests you institute the following four categories of compliance policies for product vendors:

1. physical rules and guidelines regarding packaging standards, and shipment accuracy, integrity and timeliness; documentation accompanying the delivery, package/unit counts (master pack quantities), package sizes and weights, shipment modes (e.g., less than truckload, truckload, parcel);