By
Joe Keenan
, Senior
and Catalog Success
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Next is the known universe. Brookstone no longer has surprises due to merge nets, August said. The known universe of names provides the company consistent year-over-year planning, 0- to 12-month mail order respondents and 100 percent modeled multibuyers.
Predictable Performance
As for predictable performance, Brookstone has a minimum performance targeted for a name. And if a name doesn’t meet that minimum, “We won’t take it,” August said. Generally, the company sets the performance by decile for planning at 20 percent or greater ROI.
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- Companies:
- American Express
- Brookstone, Inc.


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